Customer Support
Answers to common questions about shopping with AchakzaiArsalanLcc.
Frequently Asked Questions
How do I purchase your products?
Our products are available through the Amazon marketplace. Each product page on this site includes a “Buy on Amazon” button that takes you to the corresponding Amazon listing, where you complete your purchase securely with Amazon's checkout, payment and buyer protections.
Do you sell directly on this website?
Not at this time. This website is our brand storefront — you can browse collections, save a wishlist and build a cart here, and then complete your purchase on Amazon.
How can I ask about a specific product?
Email us at arsalanllcachakzai@gmail.com or call +1 940-204-3898 and we'll be glad to help.
Shipping Information
Orders placed through Amazon are shipped and delivered according to the shipping options shown on each Amazon listing at checkout. Delivery speeds, costs and tracking are all handled through your Amazon order page.
Returns
Purchases made on Amazon are covered by Amazon's standard return process. To start a return, visit Your Orders in your Amazon account and follow the return instructions for the item. If you have any issue with one of our products, we'd also appreciate hearing from you directly so we can make it right.